FAQ

Q: When will my order process and ship?Β A: We accept orders 24/7 online and will process your order within 2 business days. You may expect an immediate email order confirmation once order placed and separate email within 2-3 business days to let you know your order is on the way!

Q: How long does shipping take? A: Shipping within the United States typically takes 5-10 business days ship from a U.S warehouse, and 7-14 business days ship from overseas with shipment tracking details available.

Q: Do you charge shipping cost separately?Β A: No, we offer free shipping on all orders within the United States. No separate shipping cost will be charged at checkout.

Q: What is your return policy?Β A: We hope you love your purchase at Trendy. However, if unfortunately you’re not completely satisfied or change mind, returns are accepted within 14 days of delivery. Items must be unworn or unused, with tags, and in its original packaging with receipt or proof of purchase. Unless the item is defective or incorrect, customers are responsible for return shipping costs via USPS within the United States.

Q: How do I initiate a return?Β A: Contact our customer support at support@trendy-ty-fashion.com to initiate a return.Β 

Q: What is the return and refund process? A: Once your return is approved, we will provide return instructions, including the return address. Once we receive and inspect the item, we will issue a refund to your original payment method. It may take some time for your bank or credit card company to process and post the refund to make it visible.
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